Return Policies
Aviation Careeers Institute Inc. D/B/A The Pilot Shop is dedicated to customer satisfaction. If your purchase does not fulfill your needs for any reason, you can return your item for an exchange or refund. Simply contact our store to receive instructions on returning your purchase. The following conditions apply:
- Shipping is non-refundable*
- A 20% Restocking Fee applies (provided item is in new resalable condition)
- No returns on the following: Books, Clothing, Cleaning Products, FAA/NACO Charts, Computer Software, DVD's, and CD-ROM's. (Like exchange will be made possible, for material found to be defective on initial use)
- Items purchased originally with Free Shipping will have standard ground shipping fees deducted from the refund
Shipping Policies
Shipping to and from Aviation Careeers Institute Inc. D/B/A The Pilot Shop is at the customer's expense and varies according to weight, size, shipping type and location. For orders over $250.00, we offer FREE shipping within the contiguous United States. All items will be shipped insured.
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